Product Update – October 2020

October 31, 2020

Meet your newly upgraded Dashboard. It’s more powerful than ever and ready to help you take action with an improved investigation workflow.

Taking your Dashboard to the next level

The Dashboard was designed to give you visibility on the health and growth of your business with easy access to actionable insights. To continue delivering on this vision, we powered up your Dashboard with new metrics and ranking capabilities that give you fresh ways to explore your data. Once you see something of interest, a brand new investigation workflow is ready when you want to dig deeper and answer important questions like:

  • Which employees refunded the most items this month?
  • Which location has the highest average transaction value?
  • What are my discounts for the last week as a percentage of net sales?

Track the metrics that matter most to your business

Understand how your discounts, refunds and voids impact your revenue and see which of your employees or locations are contributing to areas of concern.

See new metrics like the discounts, refunds, or voids as a percentage of your revenue to help spot concerns before they get out of hand.

Quickly go from high level down to fine details with the new investigation workflow

We’ve made it easier for you to find the root cause of issues and anomalies with a streamlined investigation workflow. Select an interesting data point from one of your widgets and automatically see the events beneath the numbers. Dissect your data with a helpful list view of events that can be sorted to find outliers.

Video is only a click away

Once you have found an interesting event hiding in the data, the video evidence is only a click away. See exactly what happened with access to additional camera angles and figure out how to avoid similar issues in the future.

An extra shot of performance

Your dashboard now loads faster than ever thanks to performance upgrades we made under the hood. Whether you have 5 or 50 widgets, the dashboard will only load the ones currently in view, speeding up load times to make your time more efficient.

Learn how Solink can support your business.