Michele shared her insight into the benefits of joining a start-up; including how it’s allowed her to develop her skills to adapt to the changing needs of our clients and the company. Hear how Michele has become an integral member of the Solink team.
What is your job title?
I’m the Operations Coordinator for the Operations department here at Solink.
Tell us a bit about your career path, and how you got to where you are now.
My career has already been very diverse, starting with the different co-op positions I had while in university; I was a part of the Disaster Planning team at the Ottawa International Airport, and then a Consultant in the Operations service line at KPMG. I started at Solink one year ago as an intern and then joined the team full-time after finishing school.
How has working at Solink helped you advance your skillset?
My job has changed a lot based on the needs of the company due to the fact that it’s growing so rapidly. There are a lot of advantages to working in a startup; I have been able to grow the skills I want to grow, and develop in the areas I want to as new opportunities present themselves. Having a good manager has definitely made it easy to continue learning new skills as time goes on.
What do you like about working with Solink customers?
I coordinate the implementation of the platform, and deploy the installations on new sites; this allows me to see how our ever-evolving product actually helps customers as it gets installed, giving them something to help grow their businesses.
What do you like about working at Solink?
I like the culture we have in our company, and of course, the people who work here. I also really appreciate all the opportunities available to us as this formerly small startup grows into a larger company. I enjoy working with the other departments as well; getting to see different aspects of the customer experience, and learning about the product itself, gives me a better understanding of what our clients need from me during the installation of the platform.
Is there anything you find challenging about working in the tech industry?
The big challenge for me was coming into the tech industry without any prior tech experience. Over time, I have been able to learn more about our product and the industry as a whole, but at the start, it was a little bit intimidating. Luckily, I am not the only Solink employee without a technical background. We’re able to all work together and use our combined skills from a variety of industries to help our company stay well-rounded.
For you, what makes a team or workplace feel like it really invites and welcomes gender diversity?
Knowing that Solink values diversity is one thing, but what makes it clear that it is a priority is that you see it the moment you walk in the door. Solink practices what they preach, and you can see that reflected across the departments.
Any advice for other women looking to break into the tech industry?
Don’t be scared of the tech industry — even if you don’t have tech experience! There is more opportunity than you think, especially in start-ups. So get your foot in the door and start to grow your career.