PowerSoul Café is the world’s first certified gluten-free fast-food brand with vegan and keto options, created by restaurant veteran Dina Mitchell.
Drawing on her experience scaling Tropical Smoothie Café to over 1,500 locations, Dina built PowerSoul with a no-manager model that relies heavily on technology to keep operations smooth and costs low. After two years of visiting restaurant technology shows, she discovered Solink. The platform’s ability to integrate with her POS, track inventory, and verify orders immediately stood out.
Today, Solink is embedded in every PowerSoul location, acting as a “reliable, dependable employee” that helps protect revenue, resolve customer disputes, and monitor operations across multiple sites – all from Dina’s phone.
PowerSoul Café’s no-manager model depends on technology to keep operations consistent across every location. Solink acts as a central control hub, connecting directly to the POS system and allowing Dina to see exactly what’s happening in her stores at any moment. From verifying orders to checking inventory levels, the platform gives her instant visibility without stepping foot on-site.
With cameras placed throughout each store, and now extending into freezers, refrigerators, and food lockers, she can track product movement, monitor shift performance, and pinpoint process breakdowns before they impact service. This level of oversight allows her to operate multiple locations and a manufacturing facility from her office, saving time while maintaining high standards.
When disputes arise with third-party delivery platforms, speed and accuracy determine whether the restaurant keeps or loses the sale. At PowerSoul Café, Solink’s connection to the POS provides time-stamped video and photo evidence showing exactly when an order was prepared. Combined with food lockers that record pickup activity, Dina can quickly match the footage to confirm when the order left the store.
This fast, verifiable data makes it easy to resolve false claims, recover funds, and avoid prolonged back-and-forth with customers or delivery partners. Beyond dispute resolution, the same technology helps track inventory usage, monitor compliance, and document operational standards – providing lasting value that extends far beyond any single transaction.
