A new third-party research study shows that Solink is not only delivering dramatic improvements across theft prevention, IT efficiency, and emergency response, but it’s also winning market share from incumbent providers.
In fact, 68% of Solink customers switched from another platform, including established names like Genetec, Avigilon, and Verkada.
The study reveals Solink customers are seeing up to 46% less IT maintenance, slash loss investigations by 64%, and drive ROI across security, operations, loss prevention and IT, without ripping and replacing.
Solink is redefining what businesses should expect from their video security platform, and the rest of the market is feeling it.
Even seasoned users of cloud video security are making the switch. Why? Because Solink is doing what others can’t, or won’t.
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ToggleThe report – which was commissioned in partnership with an independent research firm, and surveyed 150 decision-makers between December 2024 and January 2025 in a range of industries, including retail, hospitality, logistics, and financial services – highlights how users have reported major operational gains after adopting Solink, including:
These performance gains speak volumes, and they’re achieved without requiring expensive hardware overhauls. Solink integrates seamlessly with over 30,000 camera models, providing full functionality on the systems businesses already own.
According to the report, 68% of Solink customers switched from another video security platform. The most commonly replaced systems included Genetec (19%), Avigilon (13%), and Verkada (10%).
When asked why they made the switch, respondents pointed to four key drivers:
“We switched from Genetec to Solink due to the lower total cost of ownership and easier system management.”
– VP of IT, National Retail Chain
All of this translates into real dollars. The study found that Solink customers save an average of $1,500+ per month per location, averaging more than $18,000 annually in direct ROI.
Here’s how it breaks down:
These numbers don’t just reflect smarter security, they underscore how cloud-based systems can directly impact a business’s bottom line.
The study makes it clear, cloud video security is no longer a niche solution. It’s becoming the operational backbone for modern businesses. Nearly 60% of respondents have deployed Solink or a similar cloud video platform in over 75% of their locations.
As economic headwinds, regulatory complexity, and staffing challenges continue to grow, more leaders are looking for security systems that offer flexibility, visibility, and measurable ROI. Solink, as proven by its customers, delivers on all three.
AI is transforming cameras into powerful business sensors that can provide insights far more than just security. Yet most businesses are sitting on a goldmine of untapped video data, lacking the tools to extract that value. Outdated, reactive security systems keep video siloed and underutilized.
The future lies in modernizing video infrastructure to leverage AI – moving from passive video monitoring to active vision intelligence that enhances security, streamlines operations, improves customer experiences, and drives profitability.
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