I use Solink to proactively monitor high-risk transactions. We don’t get a lot of refunds at
Cookies because of the nature of the product. So any refund transaction is checked… We
offer a lot of discounts, and many customers want to stack all of the different discounts even
though it is against our policy. There are also regulatory limits on total discounts for cannabis
in some states that need to be followed. Once I identify an incorrect discount, I search for all
transactions performed by that salesperson and I always find other cases.