Wahoo’s Fish Taco is a well-known restaurant chain in Las Vegas, operating six locations that blend casual dining with a thriving gaming bar scene. With a high-volume business model that includes complimentary food and drinks for players, maintaining oversight on transactions and employee accountability is crucial.
Before Solink, Wahoo’s struggled with traditional security methods, spending excessive time manually reviewing footage and monitoring discounts, voids, and comps. They needed a smarter solution to detect potential losses and improve operational efficiency without pulling managers away from their core responsibilities.
After being referred to Solink, Wahoo’s quickly saw the benefits of an integrated video and data platform. The ability to set automated alerts, monitor transactions in real time, and track employee activity helped them reduce losses, enhance accountability, and optimize their business operations.
In a fast-paced restaurant and gaming bar environment, tracking discounts, voids, and comps is essential for preventing losses. Without the right tools, manually reviewing transactions and identifying misuse can be time-consuming and ineffective.
With Solink, Wahoo’s Fish Taco has implemented a data-driven approach to employee accountability. By integrating POS data with video footage, they can automatically flag transactions that fall outside set parameters—such as comps issued by non-managers, high discount percentages, or cash-paid voids. This system ensures every transaction is legitimate and provides clear visibility into employee actions without the need for constant manual oversight.
Beyond loss prevention, this level of monitoring helps reinforce best practices. Employees are more mindful of their actions when they know transactions are reviewed alongside video evidence. Instead of reacting to potential issues after the fact, Wahoo’s can proactively address concerns, coach staff, and maintain a culture of accountability.
Running a successful restaurant and gaming bar requires managers to be on the floor, not stuck behind a screen reviewing transactions and security footage. Traditional monitoring methods often rely on hours of manual review, pulling key staff away from their core responsibilities.
Solink streamlines this process by automatically flagging suspicious activity, allowing managers to quickly review and address issues without sifting through hours of footage. Instead of dedicating valuable time to monitoring transactions, staff can focus on customer service, operational efficiency, and overall business growth.
By reducing the need for manual oversight, Wahoo’s ensures that its team members are in the right place at the right time—maximizing productivity while still maintaining full visibility into business operations.
As technology evolves, AI is becoming a powerful tool for improving efficiency and security in the restaurant and gaming industry. By leveraging AI-driven analytics, businesses can gain deeper insights into customer behavior, employee performance, and potential risks—without adding to their workload.
For Wahoo’s, AI presents new opportunities to refine operations even further. Features like automated boundary detection can help track how long guests stay at gaming machines, ensuring they receive the right level of service to keep them engaged. AI-powered search capabilities also make it easier to pinpoint specific incidents without manually combing through hours of footage.
With continuous advancements in AI, Solink is helping businesses move from reactive to proactive management—reducing losses, increasing efficiency, and providing actionable insights that drive smarter decision-making.
