Physical security, loss prevention, and operations leaders are being asked to do more than ever—without the luxury of adding more people, more budget, or more time.
Risk is getting harder to manage. Threat environments keep evolving—from organized crime and fraud to newer “phygital” challenges like BOPIS/BORIS and mixed-channel returns.
At the same time, operations are getting more complex: physical + digital, security + cyber, more systems, more data, more alerts.
And the reality is that humans can’t watch everything–and they certainly can’t process everything they’re taking in. Fatigue sets in, coverage gaps widen, false alarms get prioritized and real threats pass us by.
That’s the moment we’re in—and it’s why we built Solink AI Agents.
A lot of “AI Agents” in the market today behave like tools: detect, flag, notify—or automate a single step. In fact, we’ve been offering tools like this for sometime now, with VerifEye, Spot Check and Vision Analytics. These tools can be incredibly helpful, but they tend to require a human to initiate the work, connect the dots, and drive a response.
Solink AI Agents are different. Think of them less like features or tools and more like digital teammates that can use the same tools you can, but in some cases–where volume and scale are high–they can use them better.
Solink AI Agents are digital teammates that free up humans for higher-value work. They can watch the hours of video your staff doesn’t have time for, find anomalies hidden in layers of data, and respond autonomously—in line with your rules.
Like humans, these agents can reason across space and time to understand evolving risk. They recognize when a sequence of behaviors turns into a critical threat, escalating the moments that matter to your team in real-time. For example, they understand that a person walking on the sidewalk is low risk, but that same person lingering in a dark corner for two minutes is a flag. They connect these dots in real-time—seeing the intent behind the movement—to trigger deterrents like sirens only when a threat is verified.
Under the hood, these capabilities are powered by Solink’s unique video-plus-data architecture, a domain-specific agentic framework with purpose-built skills, and a flexible VLM approach that lets us run modern models efficiently at the edge, and adopt the best model for the job.
We couldn’t be more excited to get this Agentic infrastructure out into the wild, to see what leaders like you do with these new capabilities, and to continue to learn and grow these capabilities with you.
