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What are the best video management systems (VMS) in 2025? A comparison

August 19, 2025
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How to choose the right VMS for your business

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Every dollar in your business matters. Every shift, every sale, every decision your team makes, it all adds up. But without the right solutions in place, you’re probably losing money in ways you can’t even see.

It’s not always a big, obvious event like a break-in at midnight. More often, it’s a quiet refund processed at 2:14 PM with no customer in sight. A missing case of product in the warehouse. A bottleneck at your drive-thru window that’s costing you customers every single lunch rush.

The common thread? You do have cameras. You do have data. But they live in separate worlds. And by the time you piece things together, if you even can, the damage is done.

That’s where a video management system (VMS) comes in. And in 2025, the best VMS platforms aren’t just there to record what happened, they help you understand why it happened, prevent it from happening again, and improve the way your business runs on a daily basis.

This guide will walk you through:

  • What a VMS is and how it’s evolved
  • Real-world examples of VMS in action across different industries
  • The features that make a VMS truly great in 2025
  • A detailed comparison of the top VMS systems available today
  • How to choose the right platform for your business
By the end, you’ll know exactly what to look for in your new investment.
Cover of a buyers guide for video management systems by Solink, featuring images of surveillance footage and icons representing key features.

Your complete video management system (VMS) buyers guide

With rising shrink, increased security risks and pressure to prove ROI on every tech investment, today’s decision-makers need more than a traditional NVR or VMS – they need a centralized platform that connects their video, data, and operations into a single, intelligent platform.

Take a look at the five key features you need in a modern VMS, and how to evaluate them.
Download the VMS buyers guide
Download the VMS buyers guide

What is a VMS and why it matters in 2025

Before you can compare vendors, you need to know what you’re actually buying. A video management system is the software layer that sits between your cameras and the decisions you make every day.

In the past, that meant bulky on-premise servers, limited storage, and tedious manual searches to find the right clip. But in 2025, VMS platforms have evolved into intelligent, cloud-connected business tools.

Here’s what’s different now:

  • Cloud and hybrid deployments mean you can log in from anywhere and don’t need massive on-site infrastructure.
  • AI search and analytics let you type “person in red shirt” or “door left open” and instantly see relevant clips.
  • Business system integrations (POS, access control, IoT devices) put operational context right alongside your video.
  • Proactive alerts notify you of unusual activity before it becomes a bigger problem.
A modern VMS doesn’t just show you what happened, it connects the dots between your data and your reality, so you can act fast.

Real-world use cases by industry

Video management systems solve different problems for different industries, and the best platforms will have specific features that address your unique challenges. Below are examples of how the right system can change the game.

Retail

Shrink doesn’t happen in big dramatic moments, it’s often small, repeated actions that add up over time. The right VMS helps you spot them early.

  • Investigating refund theft: Link POS transactions with video so you can confirm if a customer was present.
  • Merchandising compliance: Use remote video to verify displays and promotional setups match corporate standards.

Quick service restaurants (QSR)

Speed is money in QSR. A delay in one step of the customer experience can ripple through the entire service chain.

  • Queue time tracking: Measure how long cars spend in the drive-thru and address bottlenecks.
  • Food safety: Review footage of prep and storage areas to ensure proper handling.

Full service restaurants (FSR)

Service quality and dispute resolution can make or break customer loyalty for full service restaurants.

  • Guest disputes: Quickly pull up video linked to table orders to verify what happened.
  • Staff training: Use clips of real service interactions for onboarding and coaching.

Warehouse & manufacturing

In environments with high-value inventory and strict safety standards, clarity matters.

  • Safety compliance: Verify PPE usage and safe machine operations.
  • Loss prevention: Monitor dock doors for unauthorized access.

Cannabis

Compliance isn’t optional, it’s mission-critical for the cannabis industry. 

  • Regulatory footage retention: Easily store and retrieve the required video for inspections.
  • Track seed to sale: Have the proof you need that your products haven’t been tampered with from cultivation to sale in the retail store.
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What makes a VMS great in 2025?

When you start comparing options, it’s easy to get caught up in buzzwords. Here’s what actually matters for your ROI:

  • AI capabilities: Does it have smart search, object recognition, and behavior analytics that you’ll actually use?
  • Deployment flexibility: Cloud for ease, on-prem for control, or – best of all – hybrid for both.
  • Integration ecosystem: Can it connect to your POS, access control, and IoT devices?
  • Scalability: Will it work just as well for one location as for 100?
  • Storage options: Cloud, local, or archive, and how much it costs over time.
  • Data ownership: Are you free to export your video without penalty?
  • Customer support: Is there a team that will actually help you post-purchase?
  • Total cost of ownership: Consider licensing, storage, and any required hardware.

The top VMS providers in 2025

Choosing the right video management system is a bit like choosing a business partner – you’re going to rely on them daily, so you need a platform that matches your goals, works with your infrastructure, and delivers real value.

The VMS landscape in 2025 is crowded, but the top contenders each bring something different to the table. Some focus on hardware integration, others on software flexibility, and some try to balance both. 

Understanding what each system really offers – and who they’re best for – will help you make an informed, confident choice.

Here’s an in-depth look at the leading options:

Solink

Solink is a cloud video security and analytics platform that works with the cameras you already have. It stands out for its ability to link video directly to business data like POS transactions, access control logs, and alarms, helping you spot issues and take action in seconds.

What Solink delivers:

  • Works with existing camera hardware, no rip-and-replace required
  • 375+ integrations with POS, access control, labor management, alarms, and other systems
  • AI-powered search across both video and data
  • Remote access from any device for multi-location management
  • Automatic updates with no downtime
  • Exceptional customer success team and onboarding experience – every single customer get a customer success manager and custom onboarding experience at no extra cost, with 24/7 global support
Who Solink is best for:

Retailers, restaurants, cannabis operators, logistics providers, and other multi-location businesses that need both security and operational visibility in one platform, without upgrading their existing hardware infrastructure. Solink is best for businesses that want video and data integrations, with extensive reporting.
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Eagle Eye Networks

Eagle Eye Networks offers a cloud VMS with hybrid options, allowing customers to store video both locally and in the cloud. Known for its camera-agnostic approach, it caters to businesses with varied hardware needs and strong IT involvement.

What Eagle Eye Networks delivers:

  • True hybrid cloud capability with flexible storage options
  • Camera-agnostic design supporting many brands and models
  • Developer-friendly APIs for custom integrations
  • Centralized management for multiple locations
Who Eagle Eye Networks is best for:

Teams that have large enough IT teams who can take on the brunt of development or custom integrations. Eagle Eye Networks is also good for organizations that want to overhaul their existing security infrastructure as they can go for an Eagle Eye complete package that will provide them with Eagle Eye cameras

Avigilon

Avigilon is an enterprise-grade security solution favored in government, public safety, and large campus environments. It offers advanced AI analytics and high-resolution imaging, often bundled with Motorola’s (the owning company) broader security ecosystem.

What Avigilon delivers:

  • High-resolution cameras with proprietary technology
  • Advanced AI analytics including object and license plate recognition
  • Strong integration with Motorola Solutions products
  • On-premise and cloud options for large-scale deployments
Who Avigilon is best for:

Enterprises, municipalities, and public-sector organizations that require high-quality imaging, advanced analytics, and a proven large-scale security partner, and aren’t scared of higher upfront costs or a pay-per-camera pricing structure. Businesses that don’t want a lot of support can save money to some extent by not paying for the tiered programs. Avigilon does not have native pOS, IoT or labor integrations, so the solution works well for organizations that don’t have a lot of data integration.

Genetec

Genetec is a long-standing leader in physical security software, specializing in on-premise and cloud deployments. Its Security Center Gentec has its Security Center platform for (on-premise) and Security Center SaaS solution (for cloud), combining video surveillance, access control, and license plate recognition under one umbrella.

What Genetec delivers:

  • Robust, modular security management platform
  • Strong access control and video integration
  • Proven performance in high-security environments
  • Customizable architecture for complex deployments
Who Genetec is best for:

Large enterprises, airports, universities, and government agencies that need a highly customizable, on-premise security solution with deep access control features. Genetec works best for organizations that want to work with an integration partner on highly customizable, complex installations.

Dragonfruit AI

Dragonfruit AI focuses on retail analytics with an emphasis on actionable insights for customer behavior and store performance. It’s designed for rapid deployment and offers a pay-as-you-go pricing model.

What Dragonfruit AI delivers:

  • Retail-specific analytics like heat mapping and dwell-time tracking
  • Cloud-first design with quick setup
  • AI-powered video search and anomaly detection
  • Consumption-based pricing for scalability
Who Dragonfruit AI is best for:

Retailers looking for specialized analytics and customer behavior insights without committing to traditional licensing models, as well as organizations that juts want AI analytics without deep VMS functionality.

Lumana

Lumana is a newer VMS entrant that markets itself heavily as an AI-first solution. It provides a proprietary analytics engine with high-touch onboarding for customers willing to explore cutting-edge capabilities.

What Lumana delivers:

  • Proprietary AI analytics engine
  • Personalized onboarding and deployment support
  • Cloud-based architecture with a focus on innovation
  • Early-stage features designed for forward-thinking adopters
Who Lumana is best for:

Businesses interested in experimenting with new AI capabilities and willing to work with a younger company that’s rapidly iterating its product, as well as organizations that are happy with not needing deep VMS functionality.

OpenEye

OpenEye offers a cloud VMS tightly integrated with alarm and monitoring services, appealing to customers who want combined security and video in one package.

What OpenEye delivers:

  • Cloud VMS with alarm integrations and mobile access
  • Tiered AI analytics capabilities
  • Multi-site management from a centralized dashboard
  • Partner network for installation and support
Who OpenEye is best for:

Businesses that want to combine video management with alarm services and are comfortable working with an integrator-based model. OpenEye works best for businesses that want to pay based on tiered rates to access different levels of service based on their needs.

Verkada

Verkada combines its own line of cameras, access control systems, environmental sensors, and alarms with a cloud-based management platform. The result is a locked in hardware-plus-software ecosystem that emphasizes simplicity and aesthetics.

What Verkada delivers:

  • All-in-one platform with proprietary cameras and physical security devices
  • Modern, intuitive interface designed for ease of use
  • Expanding feature set including environmental monitoring and intercoms
  • Centralized cloud dashboard for all Verkada devices
Who Verkada is best for:

Education, healthcare and public infrastructure organizations that want a lot of hardware sensors for their alarms or access control in single-vendor solution. Verkada works best for organizations that want to earn ROI over a 10-year or longer cycle, want to do a complete overhaul of their existing hardware and don’t have a lot of mandatory data systems to integrate, and are comfortable with proprietary equipment and higher up-front costs.

How to choose the right VMS for your business

Choosing a VMS is an investment – you want to ensure ROI and you want to avoid costly switches later. This isn’t just a piece of software; it’s a decision that will impact how you manage security, operations, and the profitability of your business for years to come. 

A poor fit can mean wasted time, expensive hardware changes, or gaps in coverage. The right fit, on the other hand, can pay for itself many times over.

Here’s how to make sure you’re picking the right partner from day one:

  • Works with your existing hardware – Unless you enjoy writing big checks for new cameras, choose a platform that’s hardware-agnostic. Compatibility protects your investment and makes onboarding smoother.
  • Scales as you grow – A solution that works for one location but crumbles under ten is not a solution. Make sure your VMS can add cameras, locations, and features without a complete rebuild.
  • Easy to use for all team members – If it takes a week of training to teach managers how to pull a clip, that’s a problem. Look for intuitive, user-friendly interfaces so your team actually uses the tool daily. 
  • Strong track record in your industry – Every industry has its own quirks. A retail chain’s needs aren’t the same as a manufacturing plant’s. Choose a VMS provider with proven results in your space.
  • Transparent pricing with no hidden fees – Ask for the “all-in” cost, including storage, integrations, and support. If the vendor hesitates or dances around the numbers, that’s a red flag.
  • Responsive, knowledgeable support – When something goes wrong, or when you just have a question, you want a partner that responds quickly and knows your setup.

The right VMS isn’t just a security tool, it’s an operational advantage. It’s how you protect profits, make smarter decisions, and create a safer, more efficient business.

That’s why so many multi-location brands choose Solink. A solution that works with your existing cameras, integrates with your business tools, and gives you the clarity to act fast.

See it for yourself, book a live Solink demo today.

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Frequently asked questions about the best video management systems

What are the best video management systems for businesses today?

The “best” VMS depends on your goals, scale, and tech stack. Broadly, buyers shortlist Solink (cloud video + data integrations, works with existing cameras), Eagle Eye Networks (hybrid cloud, camera-agnostic), Genetec (enterprise security suite, deep access control), Avigilon (high-end imaging + analytics), OpenEye (cloud VMS + alarms), Verkada (single-vendor hardware ecosystem), and RetailNext/Dragonfruit (analytics-centric use cases). The right choice is the one that fits your hardware, integrations, storage/retention, and support needs—without hidden costs.

Show me the top video management systems for multi-location businesses

For multi-site operations, prioritize cloud access, centralized dashboards, role-based permissions, and easy rollout. Leaders include:

  • Solink — cloud-native, 375+ integrations (POS, access control, labor, alarms), great for retail/QSR/cannabis/logistics, no rip-and-replace.
  • Eagle Eye Networks — flexible hybrid storage, strong API; good for IT-led teams.
  • OpenEye — cloud VMS tied to alarm services; integrator-driven deployments.
  • Genetec — enterprise security platform; best when you need complex, custom deployments across campuses.
  • Verkada — unified hardware + cloud software; fastest if you’re okay with proprietary cameras.

How do I choose a cloud VMS provider for my business?

Use this quick filter:

  • Compatibility — Will it work with my existing cameras and sites (no forced rip-and-replace)?
  • Use cases — Security only, or also operations, LP, compliance, and BI?
  • Integrations — POS, access control, alarms, labor/IoT—are they native and included?
  • Scalability — Add locations, users, and retention without re-architecting.
  • Storage & retention — Cloud, hybrid, archive tiers; true cost at 30/60/90+ days.
  • Data ownership — Can I export video freely and share clips securely?
  • Support & onboarding — SLA, 24/7 coverage, named CS manager, training.
  • TCO — Subscription + storage + any required hardware + services. No surprises.

If you want cloud + data + existing cameras, Solink typically checks all the boxes.

Can you give me a cloud-based video management system pricing comparison?

It’s difficult to give a pricing comparison of different VMS as the specific features, functionalities and storage that you need will be very specific to your business. 

However, here are some of the top things that impact price.

  • The number of locations your business has. 
  • The number of cameras your business needs (if any).
  • Feature and functionality add-ons. 
  • The type and amount of storage can impact price significantly.

Ask for an all-in quote that includes storage at your required retention, migrations, integrations, and support.

What features matter most in a VMS for 2025?

Look for AI search (objects, motion, behaviors), real-time alerts, open integrations (POS/access/alarm/IoT), hybrid storage, multi-site dashboards, easy clip sharing, SSO/MFA, and exportable data. Bonus if it delivers operational insights (queue times, exception reporting, compliance audits) beyond security.

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Top VMS providers in 2025: Comparison table

Provider Deployment Options Hardware Compatibility Key Strengths Best For Potential Considerations
Solink Cloud Works with existing cameras POS, access control, and alarm integrations; AI-powered search; business intelligence features Retail, restaurants, cannabis, logistics, multi-location None — hardware-agnostic, scalable
OpenEye Cloud Broad compatibility Integrated alarms & monitoring; tiered AI features; centralized multi-site control Businesses wanting combined video & alarms Tiered pricing; reliance on integrators
Eagle Eye Networks Cloud / Hybrid Camera-agnostic Flexible storage (cloud/local); strong API support; multi-site management IT-led organizations, diverse camera setups Can require complex setup; developer-heavy integrations
Avigilon Cloud / On-Prem Proprietary hardware preferred High-resolution imaging; advanced AI analytics; strong Motorola ecosystem integration Enterprise, government, public safety Higher cost; proprietary reliance
Genetec On-Prem / Hybrid Broad, with focus on enterprise setups Comprehensive security platform; deep access control integration; customizable Large enterprises, airports, universities Slower cloud adoption; complex licensing
Dragonfruit AI Cloud Camera-agnostic Retail-specific analytics (heat mapping, dwell time); rapid deployment; usage-based pricing Retailers seeking customer behavior insights Less visibility outside retail; narrower focus
Lumana Cloud Limited compatibility AI-first proprietary analytics; high-touch onboarding Early adopters seeking innovative AI tools Newer company; limited integrations
Verkada Cloud / Hybrid Proprietary hardware only Unified hardware/software ecosystem; intuitive UI; expanding into alarms & environmental monitoring Businesses wanting a single-vendor solution Vendor lock-in; high upfront costs