I'm Taylor Zemnack. I handle Driven's facility maintenance for Take Five and Autoglass Now. So basically, if the shop has a problem, facility maintenance wide inside or out, my job is to fix it so they can keep running and doing what they do. So Solink really helps me be like the big brother. So basically all of our locations have SOLINK and at any given point if someone's escalating something or I need to double check something, I can use that feature to log in remotely and find any answer that I need. So SOLINK is a huge help in cost savings. I can give an example. So for example, snow plowing in Wisconsin. I know there's gonna be snow every year. I I know it's gonna happen. But with the SOLINK features through AI, I can set up my own zones and just confirm that Snowplow is actually servicing the way they're invoicing us. And nine times out of ten, they're overcharging us and that SoleLink capability is catching that and we're able to dispute that invoice which is leading to a lot of savings. For me specifically in facility maintenance, I don't deal with loss prevention but I like seeing the roadmap so I can see what new things are coming down the pipeline that I can use for my gain in facility maintenance. Two things that stood out to me, one would be the locks where they could log in and unlock and lock a location. We do have a lot of turnover unfortunately, so if we had those locks, I wouldn't have to hire locksmiths at an emergency rate or if someone magically forgets to bring their keys to work, I could unlock the shop remotely. And then the other item was the temperature check. So basically for OSHA regulations, need one room to have heating and cooling capabilities. So that's a good way for me to double check what the temperature of that said room is before I dispatch a technician. We have a team that's very invested in our success and is a true partner in succeeding in in every aspect whether that's, you know, making sure our shops are protected from the burglar alarm or we have the CCTV capabilities to have anything that we need at the time that we need it.
“If someone’s escalating something or I need to double-check something, I can log in remotely and find any answer that I need.”
~ Taylor Zimnock, Facility Maintenance Manager, Driven Brands
“Nine times out of ten, they’re overcharging us. That Solink capability is catching that, and we’re able to dispute that invoice, which is leading to a lot of savings.”
~ Taylor Zimnock, Facility Maintenance Manager, Driven Brands
“We have a team that’s very invested in our success and is a true partner in us succeeding in every aspect.”
~ Taylor Zimnock, Facility Maintenance Manager, Driven Brands