My name is Sean Power. I'm with Ford Restaurant Group. We're at Austin, Texas. We've got sixty seven restaurant locations and full service, quick service, and fine dining across Texas, Arizona, Colorado, New Mexico, and Oklahoma. I oversee technology for the group, so a lot of my day to day is point of sale, security, pretty much anything that has an on or off switch falls under my purview at some point. Ford Restaurant Group brought Sole Link on a couple years ago. During our search for a video surveillance provider, we came across Solink, met with a couple of their leadership team, loved the product because it was scalable for our restaurants, it was gonna provide a solid user platform for our area directors and operators. So the the pain points we were trying to solve for was was user interface for our operators. Our operators wanted something quick and easy they could access video from. They wanted to be able to look at recorded video, find incidents in a in a quick rate without logging in multiple times to see different stores. So we were trying to create a better user experience for our operators to make their jobs simpler. So some of the big wins early on were getting our area directors faster access from store to store. So they weren't having to log in and out of system. Wins lately have been centered around loss prevention and finding cash voids that are happening across stores. We we have pinpointed over twenty thousand dollars in cash voids that have been lost over the last six months, specifically related to the reporting that Solink helped us develop. All the automation stuff is super exciting because it's gonna help make our operators lives easier, it's gonna help make my life easier. Some of the other things that we're we're super looking forward to is a lot of the alarm based activity that we're not doing right now. We have a lot of legacy alarm systems, so we're looking at getting better video verification with alarms. So over the past two years, working with the SOLINK team has they they've really proven to be a premier partner for us. One of the things that I really appreciate walking in here is the entire SOLINK team from account management to executive leadership have treated us not like we're a sixty five or a seventy restaurant chain. They've treated us like we're four or five hundred units along across the country. So they've made us feel special, and we really appreciate that partnership.
“We were trying to create a better user experience for our operators to make their jobs simpler.”
~ Sean Power, Director of IT, Ford Restaurant Group
“Some of the big wins early on were getting our area directors faster access from store to store.”
~ Sean Power, Director of IT, Ford Restaurant Group
“We have pinpointed over $20,000 in cash voids that have been lost over the last six months, specifically related to the reporting that Solink helped us develop.”
~ Sean Power, Director of IT, Ford Restaurant Group
“They haven’t treated us like we’re a 65- or 70-restaurant chain. They’ve treated us like we’re 400 or 500 units across the country.”
~ Sean Power, Director of IT, Ford Restaurant Group