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“It’s one platform which makes things easier. It’s all in one place. My cameras are there, my alarms are there, POS data is there; it saves me time and that’s the bottom line for me.”
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The Client:
Tecovas
Tecovas is a popular American brand known for its handcrafted western boots and accessories. Founded in 2015, the company offers high-quality leather products, including cowboy boots, belts, and bags. Tecovas stands out for its commitment to craftsmanship with a focus on timeless design and excellent customer service.
In September 2023, Tecovas began its partnership with Solink, seeking a security solution that could offer more than just standard video recording. As a growing company, Tecovas needed a comprehensive system that could enhance their security while simplifying management processes. With their senior manager of loss prevention, Adam Cabrera, leading the initiative, Tecovas aimed to find a system that could integrate with their existing infrastructure and provide additional functionalities, such as POS integration and alarm management. Solink’s innovative approach and ability to consolidate multiple security functions into a single platform made it the ideal choice for Tecovas.
"There were two big questions I was trying to answer while looking for a better security system. One was how do we do more with our cameras? Two, how do we improve the physical security build out process?”
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The Challenge:
Concerns
- Looking to simplify physical security and create more ease
- Wanting to do more with what was already in place
- Managing security operations without worry
Looking to simplify physical security
Tecovas wanted to simplify its physical security to better handle its expanding operations. With a small team and limited resources, they needed a solution that streamlined security tasks and reduced the complexity of using multiple systems. They sought a system that could integrate with their current setup, require less equipment, and offer a single platform for video monitoring and alarm management. By choosing a more efficient and unified security system, Tecovas aimed to improve their operational efficiency and ensure a safer environment for employees and customers.
“We were rethinking our processes with previous vendors, where security cameras and burglar alarms lived in two different worlds. Solink stood out as the best solution, bringing together two pieces of the physical security puzzle with ease”
Wanting to do more with what was already in place
Tecovas wanted to explore and leverage the latest technology to improve their security. They were interested in understanding how integrating POS systems with their cameras and converting cameras into alarms could enhance their operations. The goal was to use their existing cameras without needing a complete overhaul. Tecovas aimed to stay ahead of the market by adopting newer types of security technology, and Solink looked to be the perfect partner for this vision.
“Being able to use your cameras for a burglar alarm system is game-changing. I’ve been doing this for 20 plus years and this will cause a lot of other physical security solutions to fall by the wayside or be late to the game. It’s very impressive.”
Managing security operations without worry
Ease of use became huge in Tecovas’s search. The company wanted to make managing security operations easier and less worrisome. This would simplify training for managers and make it easier for them to handle security tasks. By streamlining these elements, Tecovas aimed to improve efficiency and reduce the workload for many, making security operations smoother and more manageable.
“For the store managers it’s one platform, in comparison to the multiple vendors we had before. It saves them time because it's easy for them to use and quickly find what they’re looking for. This affords them more time to help customers and lead their teams .”
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Their results
Solutions
- Simplifying physical security with Solink
- Turning their cameras into alarms with Solink’s video alarm monitoring
- Implementing the ease of a single platform for all the use seamlessly
The simplified aspect of physical security with Solink
Solink provided the perfect solution for Tecovas’s need to simplify their physical security as a whole. By integrating video monitoring and alarm management into one platform, Solink eliminated the need for multiple systems, reducing the clutter of wires, panels, and boxes. This streamlined approach made it easier for Tecovas to manage security tasks, even with a small team. With less equipment to maintain and a more unified way of doing things, Tecovas improved their operational efficiency and created a safer environment for both employees and customers.
“There’s no more equipment from an intrusion detection standpoint, so we don’t have to worry about additional points of failure. There’s less cables, less devices on the ceilings and less vendors to manage. It solved multiple problems and showed a lot of upside in comparison to what we were previously doing.”
Enhancing what was already in place
By combining POS systems with existing security cameras, Solink transformed the Tecovas cameras into multifunctional tools that also acted as alarms. This integration provided Tecovas with enhanced operational insights and security capabilities. Solink’s innovative system ensured that Tecovas could protect their assets and enhance their business operations with minimal disruption.
“It simplifies the security process and adds to it. Yes, Solink is a VMS, yes it’s an alarm system, but there’s now additional functionality with the POS integration that we’re able to explore and expand.”
Making things easier for all levels of management
Solink provided Tecovas with a user-friendly solution that significantly simplified everything. This streamlining required far less training, allowing managers to quickly become proficient and reducing their workload. Aligning perfectly with Tecovas’s goal of making security less worrisome, with Solink, Tecovas could focus on their core business activities, knowing that their security was both effective and easier to manage.
“It’s been so simple for everyone at the company to understand and use.”
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In Tecovas’s words:
“Working with the customer success team has been wonderful. They’re responsive and care about our business. We're very pleased. They're organized, friendly, proactive, and communicate quickly and clearly. All of those qualities make for a strong relationship with your service provider. What was also important was the ease of seeing all stores at all times, the ability to review, save and send video, overall camera coverage improvement, and the platform being easy for our Store Managers to use. Everything is far better than we had in the past."
Solink in the retail industry
Solink can greatly enhance security in the retail industry with its comprehensive, user-friendly video management system. Integration with POS systems allows for detailed transaction oversight, quickly identifying and addressing discrepancies or suspicious activities. The unified dashboard simplifies remote monitoring, providing access to live and archived footage from any device, streamlining operations and boosting security. Advanced analytics and keyword search make it easier to pinpoint issues and gather valuable insights. This technology improves operational efficiency, accountability, and supports legal and safety compliance, making it an invaluable tool for retail management.
