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SUCCESS STORY

How video alarms stopped a burglar attempt mid-robbery

April 21, 2025

Table of Contents

Security isn’t just about cameras, it’s about knowing someone’s watching when you can’t. Solink gives us that confidence. They’re not just reacting to problems, they’re helping us prevent them. That peace of mind is priceless when you’re running a high-risk, high-volume operation.”

Background

Team Turner operates a busy group of Domino’s franchise locations in California, led by Rue Acharya, Director of Operations. With stores often targeted for break-ins and a growing need for stronger overnight protection, Rue turned to Solink to enhance visibility and response during off-hours.

Since adopting Solink nearly two years ago, Team Turner has used the platform to not only streamline operations, but most critically, to stop crime in its tracks.
The front of a Domino's Pizza restaurant with a large illuminated sign and the Domino's logo above the entrance.

The power of video alarms and the results

When Rue Acharya’s Domino’s locations faced three break-in attempts in a single month, Solink’s video alarm system made the difference.

Rather than relying solely on standard motion sensors, which the stores did have in place, Solink’s team was already reviewing live footage and had dispatched police before the intruder knew an alarm had gone off. In two of the three cases, suspects were caught in the act. The third attempt didn’t go far.

One of those attempts involved a suspect trying to smash through reinforced glass with an axe, something that would take several minutes due to the strength of the glass. That window gave Solink’s professional monitoring service the chance to assess the threat in real time via exterior security cameras and alert authorities immediately while the event was taking place.

Because the motion alarms had not gone off, Solink was the only form of threat detection at that time and it left the intruder unaware that police were even on their way.

“Solink caught him on camera before he even made it inside. The police were already on the way. Solink beat our traditional alarm system to the punch, and that’s what helped catch them, they were watching live and made the call faster than anything else could in that particular situation.”

Savings of fines, time and overall stress with video alarms

Beyond catching intruders, Solink’s video alarms help Team Turner avoid unnecessary fines and disruptions. Traditional alarm systems often trigger on motion alone, causing police to respond to false alarms from flashing screens, late-night deliveries, or even insects.

With Solink, alerts are verified by a human before any action is taken, reducing false dispatches and eliminating avoidable potential penalties.

Solink handles the monitoring, and that creates a scenario where time savings add up too. There’s no need to sift through hours of footage or jump out of bed for non-events. Leadership can focus on what matters most, without the constant worry of missing a dangerous threat.

“I appreciate my sleep and Solink helps me keep it. Their team reviews footage in real time and only calls when it’s a real threat. Solink helps us avoid false alarms and police fines. We used to get billed $175 for motion sensors triggered by bugs or flashing screens. Not anymore. The best part? There’s a real person on the other end. I ‘m able to text with Solink while any incident is still ongoing. That’s huge for me.”

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Dashboard showing transaction data with a bar graph by hour and four surveillance video thumbnails labeled with different transaction types and amounts, dated July 15, 2023.

Always on, always ahead: Building confidence through real-time response

For Rue Acharya, knowing his stores are protected around the clock is more than a convenience, it’s a critical layer of confidence. With Solink’s professionally monitored video alarms, there’s no guessing, no waiting, and no unnecessary panic. Every alert is verified by a trained specialist who acts quickly when it counts, and quietly when it doesn’t.

The result is a smarter, calmer, more proactive approach to security, where problems get handled, risks are reduced, and leadership can keep moving forward without constantly looking over their shoulder.

“Solink isn’t just a vendor—they’re part of our team. When something happens, they’re there. When nothing happens, it’s because they already handled it. That kind of partnership gives me peace of mind and lets me focus on running the business.”

A woman is holding an iphone with a text message on it.

See Solink in action for yourself today

Do you want the same security oversight that Team Turner has achieved? See Solink in action. Whether you’re dealing with theft, compliance challenges, or inefficiencies, Solink gives you the tools to take control of your business from anywhere, at any time.

Join the growing number of businesses using Solink to protect their operations and improve their bottom line. Book a demo today and see how Solink can transform your business.
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