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Case management software (CMS) is the central repository for all information related to loss prevention or security investigations, making it easier to sort and store evidence and track the progress of individual cases until they reach a conclusion.

What is CMS?

CMS is a central part of loss prevention and security investigations. It functions as the central repository for all evidence, information, appointments, etc. of each individual event. This makes it easier for companies to track the progress of individual cases, helping to guarantee that the final result will be acceptable and appropriate.

The following are some of the events that businesses can track within a CMS:

Occupational Safety and Health Administration (OSHA) violations

Why is CMS important?

Without a proper CMS solution, it would be difficult for a larger organization to effectively track the progress of all of the different events occurring on their properties. If an enterprise cannot track the events from occurrence to conclusion, then it is unlikely that they will be satisfied with the final resolution.

Given the potential high costs associated with the events mentioned above, it is no wonder that many companies invest in a CMS system. Solink goes beyond the traditional CMS platform by having an integrated CMS, exception reporting, and video analytics platform.

You can find, store, and share video evidence of any event all in one place along with any related evidence, such as POS transaction records.