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Managed service provider

Managed service providers (MSPs) offer businesses complete, hands-off IT solutions by packaging their own and/or third-party hardware and software solutions, including installation, maintenance, and ongoing upgrades and replacements.

What is a managed service provider (MSP)?

Managed services are a key to the success of many businesses. Modern integrated infrastructure is often too complex for even large companies to handle in-house. MSPs provide expertise as both consultants and skilled laborers to businesses.

MSPs provide value to businesses in two many ways:

  1. MSPs advise businesses on what systems they need, how to deploy them, how long they will last, how long it will take to install the systems, what maintenance is required, and which vendors integrate with their current systems to provide the most value.
  2. MSPs install and maintain the solutions packages they build for businesses, including updating and upgrading the systems when new opti

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Why are managed service providers (MSPs) important?

MSPs are extremely important for both vendors and clients. Clients like that many MSPs are smaller, local companies that can be trusted. MSPs are also often independent of the vendor products they offer, so they can be trusted to offer the specific solution that works best for the business. Finally, by providing a hands-off IT solution, MSPs usually save clients a lot of money as well as reduce the headaches and risks associated with running multiple systems.

For vendors, MSPs provide access to clients that would otherwise not look to such a solution. For example, Solink partners with many MSPs to provide Solink in conjunction with other commonly used systems such as point of sale (POS) and access control systems.

The MSP may have clients who use POS systems but not be aware of the value provided by integrated cloud-based video surveillance systems. In this case, Solink, the MSP, and the client can all benefit from the introduction.

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Find suspicious cash handling within your business

Learn how easy it is to uncover suspicious cash handling in our self-guided tour.